Shipping policy
Shipping Policy
Processing Time
All of our products are made to order using 3D printing technology.
- Orders are processed within 7–14 business days (excluding weekends and holidays).
- Processing time includes printing, post-processing, and quality inspection.
- Custom or large-volume orders may require additional time. If so, we will notify you promptly.
Shipping Time & Delivery
Once your order has been completed and shipped, estimated delivery times are:
- Domestic (U.S.): 3–7 business days
- International: 7–21 business days (varies by destination)
Please note that shipping times are estimates and may be affected by carrier delays, weather, or customs processing.
Shipping Rates
- Shipping costs are calculated at checkout based on your location and order size.
- We may offer free shipping promotions from time to time.
Order Tracking
- Once your order ships, you will receive a tracking number via email.
- Please allow up to 24–48 hours for tracking information to update.
Address Accuracy
- Please ensure your shipping address is correct at checkout.
- We are not responsible for orders shipped to incorrectly provided addresses.
- If you notice an error, contact us immediately at ama.engineering.rc@gmail.com.
Delays & Issues
Because each item is custom-made:
- Delays may occur during high-demand periods.
- If your order is significantly delayed, we will keep you informed.